You can retrieve your lost serial number by visiting our Lost Serial Number area. Choose the product you lost your serial number for and enter the e-mail address you used when you purchased the product. We will check out records and send an e-amil with your serial number.

You must first purchase a license. After your purchase is confirmed, you will receive a confirmation email with your license information. Go to our Product Activation page and enter in your license information (Name and Serial), and the Site Code from the installed program's activation dialog box.

The Site Code is obtained by launching the program, and choosing Activation.

Please send an e-mal to support (support@craftedge.com). Please include your name, serial number and the Site Code.

The license for our software is a single user license, and entitles that single user to install the software on a second computer of the same platform for which the license was purchased for, provided they are not both used at the same time, or by more than one person.

No. The license keys are specific to the platform for which it was purchased for. You will need to purchase a separate license for each platform you wish to use the software on.